March 2011
It has been just over a year since ADEC Preview achieved its ISO certification and we are delighted to say that we have received an excellent response to our Customer Satisfaction Survey which we send out at the completion of each customer project. We would personally like to say a big thank you to all of our customers who responded and provided us with feedback.
While we continually work to improve our service levels, we were pleased to see that overall we were rated Above Average in most of the categories in the survey. We were particularly delighted to read that we received a 97% approval rating from people stating that they would be happy to recommend Preview.
Case Study - Orica Mining
Orica Mining Services Australia is the world's leading supplier of commercial explosives.
As part of their commitment to be among the best performers internationally in safety, Orica significantly invests in their Research and Development programs.
The Research and Development department had a requirement to scan Research and Development Reports dating from 1900 through to 1976. The entire project exceeded 400 archive boxes and in the end contained in excess of 800,000 images.
Case Study - Local Authority HR File scanning
Local Authorities generally have large amounts of staff located across several locations. Although HR files for these staff are generally maintained at a central location, an employee who has moved between departments might easily have acquired three or four different personnel files.
Employee files typically contain a range of paper documents as diverse as application forms, CVs, work permits, sick notes, records of disciplinary proceedings and so on.
Overview of additional services
Microfilm and Microfiche Scanning
Whilst microfilm is a low cost and small format method of imaging, the flexibility and security now offered with scanned digital solutions has generally superseded this technology.
Business Process Outsourcing
ADEC Preview's Business Process Outsourcing Solutions can help you cope with the increasing economic pressure of globalisation and significant accounting and financial regulatory pressure in which many businesses are being stretched just trying to remain compliant. The cost and effort required to develop, maintain, and manage an efficient, highly professional in-house finance and accounting staff along with the sheer volume of data often creates backlogs that result in serious problems with bookkeeping and reconciliations. Managing receivables and payables effectively requires constant attention to detail and extraordinary diligence. ADEC Preview's offers a solution that goes far beyond what is expected.