September 2010

You will probably have first come across ADEC Preview while considering a scanning or document management solutions.

In addition, there are a multitude of additional services we can offer through off shoring to our head office in Manila. We are capable of realising large cost savings for Australian companies on many of their key "back office" processes.

These are areas that can become a major headache to organisations because of issues such as staff turnover, lack of strong expertise, inefficiencies and spiralling costs.

The ADEC Group of companies was established in 1998 and over the past 10 years has established itself as an innovative market leader providing customised document scanning and business process outsourcing (BPO) solutions to a range of clients which include FedEx, HSBC, Citibank and Toyota, to name but a few.

Together, we have experience in helping our clients to address the following constraints in their businesses:

  • Gaining the maximum benefit from ERP or Corporate Accounting Systems
  • Lack of time and resources to implement consolidated and common business processes across the enterprise in areas such as Sales Order Processing, Document Management and Accounts Payable.
  • Challenges with Cashflow forecasting due to a lack of clear demand forecasting and stringent management of suppliers and procurement policies
  • Closer visibility of the audit & management of your assets to improve utilisation levels.

Typically cost savings are around 30% to 40% over existing arrangements, but the benefits don't stop there. The facilities are totally scalable at short notice - so any peak or downturn in volumes can be managed quickly.

When combined with our ADEC Preview's own onshore scanning and workflow offerings, we believe that these add up to being the most powerful range of managed services available in the Australian market.

Case Study - Accounts Receivable: Reclaiming $50M in One Year with ADEC!

Consistently ranked as one of the world's most admired and trusted employers, an AR client of ADEC provides their customers and businesses in over 220 countries worldwide with a broad portfolio of transportation, e-commerce and business services for over 35 years. Continually challenged with managing the accuracy and up-charge process for low confidence packages that passed through their automated shipping processes, the client faced poor customer service and billing inaccuracies of over 24% throughout their organisation. In addition, the client found they could not cost effectively manage their processes in a BPO environment.

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Overview of additional services

Incoming Mail Processing Service

ADEC Preview's Incoming Mail Processing service allows to outsource all the time consuming and costly elements of their incoming mail processing and the requirement to have internal staff members to process and deliver their incoming company mail.

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eView+ Secure Online Image Storage and Workflow

ADEC Preview's Workflow module is a web based workflow management solution that supports internal business processes regardless of the department. eView+ Workflow allows the automation of predefined business rules, processing information of any type in order to facilitate the improvement and automation of business processes.

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